AHKAH

JAPANESE SITE

PRIVACY POLICY

PRIVACY POLICY

Appreciating the importance of personal information, i.e. personal identification information such as names, addresses and phone numbers, as well as information that may identify an individual in combination with other information (hereinafter referred to as “Personal Information”), we are committed to protect Personal Information of our customers, job applicants and employees by controlling the information properly in conformity to the “Act on the Protection of Personal Information” and this Privacy Policy.

  1. We properly obtain Personal Information.
  2. We disclose the purposes of collecting Personal Information and handle Personal Information within the scope of such purposes.
  3. We implement necessary and appropriate measures to safely manage the obtained Personal Information.
  4. We do not provide or disclose Personal Information to any third party unless otherwise permitted herein.
  5. We adequately respond to individuals’ request for reference, correction, termination of use and deletion or their own Personal Information properly submitted to our representatives in charge of Personal Information.

Act on the Protection of Personal Information

We publish the following information as required by the “Act on the Protection of Personal Information.”

1.Entities Handling Personal Information and Personal Information Protection Managers

Our representatives in charge of Personal Information

2.Usage of Personal Information

We use the obtained Personal Information for the following purposes.

  1. For customer personal information:
    • Response to, confirmation and recording of inquiries and requests for consultation, repair and support services
    • Providing product, service and campaign information by DM and E-mail
    • Product shipment
    • Improvement of product development and other services
  2. For job applicant personal information:
    • Communication with applicants, information provision, and other activities necessary for recruiting activities
  3. For employee personal information:
    • Business communication with employees
    • Payment to employees (wage, bonus and other benefits), HR and labor management, and provision of welfare benefits
    • Payment to employees (wage, bonus and other benefits), HR and labor management, and provision of welfare benefits
3.Disclosure of Personal Information to Third Party

We do not provide or disclose Personal Information to any third party except in case:

  • principal’s consent is obtained;
  • the disclosure is necessary to protect someone’s life or properties and it is difficult to obtain principal’s consent;
  • a part or all of handling of personal information is consigned to a third party to the extent necessary to fulfill the purposes (We carefully select a third party contractor and conclude a personal information confidentiality agreement or the like to prevent leakage, loss and falsification of Personal Information. We also supervise and guide the contractor as necessary.);
  • the Personal Information must be provided for succession of the company’s business due to merger, etc.; or
  • it is permitted by law.

In principle, user’s personal information will not be disclosed to a third party. However, AHKAH may disclose the personal information to following third parties for the purpose of fulfilling the Service.

- AHKAH’s affiliate companies, franchisees and partner companies (hereinafter referred to as the “Affiliates”) for the purpose of tie-up campaign

- Personal information may be disclosed to external contractors for the purpose of completing transactions with the user (credit card companies/financial institutions for settlement, couriers for product delivery and printing companies for printing of the receiver name labels).

- A system administration company in case we consign information system operations and administration

- Public authorities if requested for valid reasons

- In any of the above cases, information is disclosed only to an extent necessary. AHKAH also makes efforts to prevent leakage, loss and falsification of user’s personal information by, for example, concluding a “Personal Information Protection Agreement” with the respective parties.

4.Inquiries about Reference, Correction, Termination of Use and Deletion of Personal Information

Upon any request of reference, correction, termination of use and deletion of Personal Information, we promptly take the requested action after successful completion of the predefined identity verification procedure.
For inquiries about Personal Information, please contact us from [Contact] page of our website.

5.Cookie Usage

Cookie refers to a technology to record and manage information of a website user on his/her PC (HDD).
In our website, there are pages where cookies are used for visitors’ convenience in using our website. If you disable cookies by the browser setting, part or all of the shopping functions may not be used. Cookies are also used to investigate the website usage by the visitors for improvement of the website. However, individuals cannot be identified by the cookies.

6.Others

The items published above as required by the “Act on the Protection of Personal Information” are subject to change without any prior notice in response to changes in our operations regarding protection of Personal Information or in applicable laws and regulations.